Shipping and Handling

UPS Ground Service

• Approximate delivery time is 4-5 business days.
• California Customers Approximate delivery time is 1-2 business days.
• Tracking and Insurance provided. 

UPS Next Day Air Saver

• Shipping time is 1 business day. Some rural locations may experience a delay of 1 business day.
• Orders must be received before 12:00 p.m. PST (Pacific Time) to get your order out the same day.
• All orders received after 12:00 p.m. PST (Pacific Time) will ship out the following business day.
• Deliveries are not made on weekends or holidays.
• Package is insured against loss and a tracking # is provided.

UPS 3 Day Select

• Shipping time is 3 business days. Some rural locations may experience a delay of 1 business day.
• Orders must be received before 12:00 p.m. PST (Pacific Time) to get your order out the same day.
• All orders received after 12:00 p.m. PST (Pacific Time) will ship out the following business day.
• Deliveries are not made on weekends or holidays.
• Package is insured against loss and a tracking number is provided.

USPS Priority Mail

• Shipping time is a maximum of 5-7 business days but not guaranteed. 
• Delivery confirmation # is provided when available. 

USPS Priority Mail.

• Shipping time is a maximum of 5-7 business days but not guaranteed. 
• A delivery confirmation number is provided when available. 

USPS Priority Mail

• Shipping time is a maximum of 7-10 business days but not guaranteed. 
• A delivery confirmation numbers are not available to this location. 

Note: When shipping to a military address, please choose APO AA/AE/AP or FPO AA/AE/AP as your state and the US as your country regardless of  where you are stationed.

Standard International Air Mail

• Shipped via USPS International Air Mail. 
• No Tracking or Insurance provided. If you are not confident with your local postal service, we recommend FedEx International Priority. 
• Shipping time is 7-14 business days. Holiday periods and customs delays can extend shipping times to as much as 21 business days. 

*** Please note that VulkanStore.com is not responsible for taxes or duties incurred on international shipping. Any duties or taxes due are the responsibility of the customer and must be paid if instructed to do so. Please contact your local customs office on information regarding customs duties and taxes before ordering.

UPS Worldwide Expedited

• Shipping time is approximately 3-7 business days.
• Package is insured against loss and a tracking number is provided.
• VulkanStore.com is not responsible for taxes or duties incurred on international shipping.

*** Please note that VulkanStore.com is not responsible for taxes or duties incurred on international shipping. Any duties or taxes due are the responsibility of the customer and must be paid if instructed to do so. Please contact your local customs office on information regarding customs duties and taxes before ordering. 

Standard International Air Mail

• Shipped via USPS International Air Mail. 
• No Tracking or Insurance provided. If you are not confident with your local postal service, we recommend Fed Ex International Priority. 
• Shipping time is 7-14 business days. Holiday periods and customs delays can extend shipping times to as much as 21 business days. 

*** Please note that VulkanStore.com is not responsible for taxes or duties incurred on international shipping. Any duties or taxes due are the responsibility of the customer and must be paid if instructed to do so. Please contact your local customs office on information regarding customs duties and taxes before ordering. 

UPS Worldwide Expedited

• Shipping time is approximately 3-5 business days.
• Package is insured against loss and a tracking number is provided.
• VulkanStore.com is not responsible for taxes or duties incurred on international shipping.

*** Please note that VulkanStore.com is not responsible for taxes or duties incurred on international shipping. Any duties or taxes due are the responsibility of the customer and must be paid if instructed to do so. Please contact your local customs office on information regarding customs duties and taxes before ordering. 

Pre-Order Policy

At Vulkan, we offer pre-orders on selected products that are currently out of stock. This option allows you to reserve a product in advance at a discounted price in exchange for a longer wait time.

What to Expect:

• Pre-Order Availability: Only select items are available for pre-order. If a product is eligible, the option will be clearly shown on the product page.

• Estimated Shipping Time: Pre-order items generally ship within 10–15 business days, but timelines may vary. Please allow additional time for production and shipping if needed.

• Delays May Occur: While we aim to fulfill pre-orders as quickly as possible, delays can happen due to production, international customs, or transportation issues — especially because our uniforms (gis, belts, gear bags) are proudly made in Brazil. We appreciate your understanding and patience.

• Mixed Orders: If your cart includes both in-stock and pre-order items, the order will be shipped together once all items are ready. To receive in-stock items sooner, we suggest placing separate orders.

• Cancellations: If you need to cancel a pre-order, please contact us as soon as possible so we can check the status and assist you accordingly. Once shipped, pre-orders follow our standard return policy.

• Communication: You’ll receive email updates as your pre-order is processed and shipped. For any concerns, feel free to contact our customer service team.

By placing a pre-order, you agree to these terms and understand the estimated fulfillment timeline may vary.